One family’s application, handled well, anywhere

A family in need applies once. Their locality reviews with care, administration routes to the right trust, an ATL adds context, the Core Team confirms readiness, the Board decides, and the record archives itself. The same journey, in every region, in the local currency and under the local rules.

One application’s journey

Apply onlineGuided CAF: secure link or with the LCC

Locality reviewConflict gate, LAF recommendation

ATL assessmentResearch, outcomes and recommendation

AdministrationVerification, trust routing, TARP prepared

Core TeamReadiness and proposed figure

BoardAgenda and decision

ArchiveCAF + TARP PDFs, reporting

A safeguarding concern can be raised at any step and travels its own protected route, outside this flow.

Choose a region

Currency, localities, trusts, thresholds and the means-test methodology follow the region; applicant data stays in the region’s own data pod.

Design note. The region selector is the “global application” capability agreed on the 6 August call: one product, with everything regional held as configuration a Regional Policy Manager can change, no code changes. The UK pod and the North America pod run on separate regional databases tonight; the remaining pods stand up from the same configuration as each region’s data lands.

United Kingdom

Currency: £

Data pod: London (eu-west-2)

Europe

Currency: €

Data pod: Frankfurt (eu-central-1), provisioning staged

Pod provisioning staged

United States

Currency: $

Data pod: N. Virginia (us-east-1)

Canada

Currency: C$

Data pod: Montreal (ca-central-1), provisioning staged

Pod provisioning staged

Caribbean

CAR

Currency: $

Data pod: us-east-1 (interim; placement with counsel)

Pod provisioning staged

Australia

Currency: A$

Data pod: Sydney (ap-southeast-2), provisioning staged

Pod provisioning staged

New Zealand

Currency: NZ$

Data pod: Sydney (ap-southeast-2), provisioning staged

Pod provisioning staged

Argentina

Currency: AR$

Data pod: London (eu-west-2), adequacy-aligned; with counsel

Staff sign in

Each region has its own sign-in (its own user pool, in its own data pod). Choose yours:

United Kingdom Europe United States Canada Caribbean Australia New Zealand Argentina

Applicants do not sign in here: they apply through a secure personal link from their locality care coordinator, or together with the coordinator in a meeting.

Global dashboard (aggregates only)